I needed some extra brackets to support heavy drapes. I also needed 3 extra I beam clips for the brackets I needed and one needed to be replaced. After doing a Google image search for the parts I was lead to The Drapery King website. I found what I needed on the site and ordered the parts. Shortly after placing my order I received a call from Marc telling me he received my order and the parts would soon be on their way. Great customer service and follow up which is hard to find these days. Thank you Mark!!